Last Updated: November 5, 2025
1. Our Commitment to Your Privacy
Captain Cook (“us”, “we”, or “our”) operates the https://captaincook.co.in/ website (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We are committed to protecting your privacy and processing your data in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.
2. Information We Collect
We collect different types of information for various purposes to provide and improve our Service.
(a) Personal Data You Provide:
While using our Service, we may ask you to provide personally identifiable information, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Company/Business Name
- GST Number (if applicable)
(b) Data Collected Automatically (Usage Data):
We may collect technical information like:
- IP Address
- Browser type and version
- Pages visited
- Time spent on each page
- Device Information
(c) Cookies:
We use cookies and similar tracking technologies to enhance your experience and track usage patterns.
3. How We Use Your Data
Captain Cook uses the collected data for:
- Processing orders, payments & shipping
- Providing customer support
- Sending confirmations & invoices
- Sending promotions/offers (only if opted-in)
- Improving user experience and website performance
- Fraud prevention and legal compliance
4. Data Sharing & Disclosure
We do not sell your personal data.
We may share your data only with:
- Payment gateways (e.g., Razorpay, PhonePe etc.)
- Courier & logistics partners
- Hosting / IT service providers
We may also disclose data if legally required by government or law enforcement agencies.
5. Data Security
We use industry-standard security practices to protect your data. However, no method of data transmission or storage is 100% secure.
6. Your Rights Under DPDP Act
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent anytime
- Request erasure of your personal data (subject to conditions)
To exercise these rights, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new “Last Updated” date.
8. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
Brand Name / Legal Name: Arjundas Chhagumal Agro Industries
Website: https://captaincook.co.in/
Phone: +91 8308941400
Address: PWD 20/4, Near Shastri Park, Pimpri, Pune – 411017, Maharashtra, India